ERPUWC-SAMOS

Case study: UWC-SAMOS

Short summary
EOS Samos is one of the oldest cooperatives in Greece and is among the 10 largest wineries in our country! Samian wine is Greece’s main wine ambassador abroad, with exports worldwide. Today, 2,200 natural members participate in the Cooperative scheme.
EOS Samos collects, vinifies and trades almost all the wine production of the island. It is constantly updated and invests in technology and know-how, combining them harmoniously with the tradition of viticulture and winemaking, while it has ISO and HACCP certifications.
The average annual production is on average 5 million liters and exports amount to 70% of production. Samos Muscat wine travels to countries such as France, Canada, USA, UK, Belgium, Germany, Switzerland, Italy, Netherlands, Sweden, Cyprus, Australia, Denmark, the Czech Republic, Finland and China, Hungary, Romania, etc.

The need
Monitoring of the entire production process, monitoring of exporters, vineyards and cooperative members.

The existing systems of EOS Samos were outdated to meet the growing business needs.
The main challenges were:

• Management of rapidly growing stocks.
• The design and management and monitoring of production to match demand and supply.
• Reporting needs for financial decision making, monitoring vineyards and cooperative members.
• Export monitoring.
• Monitoring of production process and tanks.
• Organization of all the processes of production, sale, pesticides for all members of the cooperative in a single system

The solution – Installation of ERP-CRM systems

EOS Samos was looking for a cost-effective, easy-to-use solution for the organization of all production, sales processes, for all members of the cooperative in a single system for the manufacturing industry, to offer automation for inventory management, production lines and financial real-time reports, allowing EOS Samos to focus on its core business.
EOS Samos implemented a fully integrated and specific ERP solution for the industry that enabled the company to monitor inventory in real time, create production schedules and measure quality control. Since then, the cooperative has continued to meet the growing demands by adding additional features and making the necessary upgrades.

Additional software applications:

• Export Monitoring.
• Tank Monitoring.
• CRM
• Monitoring of Vineyards and members of the Cooperative.
• Management of pesticides and monitoring of their prescription and seasonal installation according to the requirements of the growers.
• Advanced Analytics.

ERP results for continuous improvement and best practices

The difficulty of EOS Samos not being able to effectively monitor inventory levels throughout the production process without pulling manual documents, created the need for a real physical inventory solution. By using ERP, they are able to maintain accurate, manageable inventory levels, reducing waste and latency. The use of ERP also provided a complete system, an accounting package, warehouse management, production monitoring for financial decision making, monitoring of vineyards and cooperative members.
EOS Samos needed a flexible programming system that would be able to handle the specific requirements of wine production. The use of ERP has resulted in a dramatic reduction in errors in both the production workflow.